STEP 01≈ 15 minArrive & register
Your coordinator meets you at the entrance with a name board, your passport and pre-booked appointment. Registration, hospital card and department check-in are handled for you — no Chinese forms, no queue confusion.
We help international patients reach China's top hospitals — appointments, escort interpretation, medical visa, accommodation and full on-the-ground support. You focus on recovery; we take care of everything else.
✓ Free consultation ✓ English-language service throughout ✓ Accredited top-tier (Grade-A) hospitals only
We are not a hospital or a clinic — we are coordinators. These three things are what set us apart from a typical "medical tourism agency".
From the moment you send your files to a written plan with an itemized estimate usually takes one to two business days. At partner hospitals: registration about 15 minutes, specialist 60–90 minutes, imaging done in 2–3 hours the same day — answers in days, not months.
We charge nothing — US$0 deposit — before a written plan and itemized estimate are in your hands. Our service fee is a separate line on the bill, 0% hospital commission — no markups and no referral fees from hospitals.
Our network covers multiple hospitals across major Chinese cities — from JCI-accredited general hospitals to top specialty centres — recommended honestly by your condition and budget.
If you have never been to a hospital in China, the process can look unfamiliar. Here is the real sequence our patients follow — with the timings we plan for.
STEP 01≈ 15 minYour coordinator meets you at the entrance with a name board, your passport and pre-booked appointment. Registration, hospital card and department check-in are handled for you — no Chinese forms, no queue confusion.
STEP 0260–90 minYou sit with a department chief or senior physician for 60–90 minutes. Your coordinator interprets in real time while your own scans and records from home are reviewed on screen.
STEP 03Same dayCT, MRI, PET-CT and ultrasound are usually done the same day or next morning. Reports are issued in hours, not weeks — the single biggest difference patients notice.
STEP 042–4 hoursLarge hospitals run their own laboratories. Routine blood panels come back within hours and biopsy results in a few days, which is what makes fast surgical scheduling possible.
STEP 05Days, not monthsOnce the plan is agreed and you sign informed consent (translated), treatment is scheduled — often within days. High-volume departments mean experienced teams and modern equipment.
STEP 06Same dayWe walk you through the pharmacy and the cashier desk, where you pay the hospital directly by card. Discharge summary and imaging files are collected and translated into English.
Most medical-travel services leave you waiting on hospitals and embassies. We compress the waiting into a short, predictable runway — so you know what you are doing, where, and what it costs before you book a flight.
On arrival: name-board pickup, car and hotel ready. Treatment decisions are always made by the hospital's licensed physicians. We coordinate access, language and logistics — never medical advice.
Most patients stay for one to three weeks. That is enough time to walk the Great Wall, see imperial Beijing, and take in the karst landscapes of Guilin — or simply unwind in a resort pool between appointments.
Sightseeing days are planned around your treatment schedule — never before surgery, and never during the recovery period your doctor advises.
Each program is run by a bilingual coordinator who stays with you from plan to follow-up. Hospital treatment is delivered by your chosen hospital's licensed physicians; we coordinate everything around it.
One to two days, with a doctor who sits with you to review every result. Two tiers, each with a male and female version.
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For chronic pain, sleep and recovery when conventional paths have failed. Offered as 7, 14 or 21-night courses.
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Dental implants, knee and hip replacement, and oncology second opinions — remote or in person.
Learn more →Your coordinator handles the logistics around your care. Flights are yours to book; everything on the ground, we do.
Your coordinator is bilingual (English / Chinese) and stays with you at every registration, exam and doctor conversation. Reports are translated into clear English for you.
Every visit
Name-board pickup, a private car and your hotel ready on arrival.
On arrival
We book your room at rates we have negotiated with partner hotels.
Negotiated rates
Family can join you; S2 companions need the same visa, and we handle their room and transfer.
Same visa
Discharge summary and imaging translated into English; we keep coordinating after you fly home.
After you fly homeComprehensive and Premium tiers, each with a male and female version.
7, 14 or 21-night courses for chronic pain, sleep and recovery.
Implant from $950 · knee/hip from $9,500 · oncology 2nd opinion from $350 (remote).
Send your medical files by WhatsApp or email. No fees, no obligation, and $0 deposit before a written plan.
Within about two days you receive a written plan and an itemized estimate from a human who read your file.
If a visa is needed, we arrange the hospital invitation letter and verify the current rules before you apply. We cannot guarantee the outcome.
Your named coordinator introduces themselves before you fly. On arrival: name-board pickup, car and hotel ready.
About 15 minutes to register with no Chinese forms, then a 60–90 minute specialist consult and imaging the same day — your coordinator interpreting throughout.
Partner hospitals across major Chinese cities — six are featured below. We recommend by your condition, in writing, never by what benefits us.
| City | Partner hospital | Known for |
|---|---|---|
| Shanghai | Shanghai United Family Hospital | JCI-accredited comprehensive hospital; direct billing with 40+ global insurers |
| Shanghai | Shanghai DeltaHealth Hospital | Foreign-owned cardiovascular center; one-stop "DeltaHeart team" care, 60+ commercial insurers |
| Shanghai | Shanghai International Medical Center | Platform for public-hospital specialists in multi-site practice; VIP family health management for expat and premium households |
| Beijing | Beijing Puhua International Hospital | International hospital focused on neurology & oncology; MRgFUS, LITT, brain/spinal tumors, cerebrovascular disease |
| Hangzhou | Shulan (Hangzhou) Hospital | Grade IIIA; first large private hospital in China accredited under JCI 6th edition; hepatobiliary-pancreatic & kidney transplant |
| Beijing | Peking University International Hospital | PKU's 8th clinical medical college; non-profit, 1,800 beds, 50+ clinical departments |
No. PandaCareVIP only coordinates. Diagnosis and treatment are delivered by your chosen hospital's licensed physicians — we handle the planning, language and logistics around them.
No. A bilingual coordinator (English / Chinese) accompanies every visit, exam and doctor conversation, and your reports are translated into English.
S2 is the correct medical-treatment visa and companions are included. The 30-day visa-free route does not list medical as a purpose; we arrange your hospital invitation letter and verify current rules before you apply — no guarantee of outcome. Read the visa guide →
Send your files. Within about two days you get a written plan and itemized estimate, with $0 deposit requested up front. Start here →
Straight answers about how treatment in China works — records, second opinions, hospital grades and what the trip actually involves.
From assembling a reviewable file to the first hospital day and follow-up at home — the whole sequence, in order.
9 min read · Read →
The eight-item checklist that prevents most delays — imaging in DICOM, pathology slides, units on blood results.
8 min read · Read →
What 三甲 actually certifies, what it hides, and how to judge a department rather than a building.
6 min read · Read →Free consultation · No deposit before a written plan · Human reply within 1 business day
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